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Maintenance

DocBits <> PRD Deployment for Performance

Apr 11 at 06:00pm CEST  –  Apr 11 at 07:00pm CEST
Affected services
DocBits Web App CDN
Prod - API
Prod - Auth

Resolved
Apr 11 at 06:00pm CEST

Dear Valued Customers,

We hope this email finds you well.
We are reaching out to inform you about an upcoming deployment aimed at enhancing the performance of DocBits, scheduled for today at 18:00 (local time).

In our ongoing effort to provide you with the best service possible, we have identified areas for improvement within DocBits.
To address these concerns and ensure a smoother user experience, we will be implementing changes during this deployment.

Here are a few key points regarding this deployment:

Date and Time: The deployment is scheduled for today at 18:00 (local time). We have chosen this time to minimize disruption to your workflow and ensure that the majority of our customers are minimally affected.

Purpose: The primary goal of this deployment is to enhance the performance of DocBits. By implementing these changes, we aim to optimize the platform's efficiency and responsiveness, ultimately providing you with a better user experience.

Expected Impact: While we anticipate minimal disruption during the deployment process, there may be a brief period where access to DocBits is temporarily unavailable. We apologize for any inconvenience this may cause and assure you that our team will work diligently to minimize downtime.

Post-Deployment Testing: Following the deployment, our team will conduct thorough testing to ensure that all enhancements have been successfully implemented and that DocBits is performing optimally. If you encounter any issues or have any concerns after the deployment, please don't hesitate to reach out to our support team.

We understand the importance of DocBits to your daily operations and are committed to providing you with the best possible service. Thank you for your understanding and cooperation as we work to improve DocBits.

If you have any questions or require further assistance, please feel free to contact our support team at [support email] or [support phone number].
Thank you for your continued partnership.

Best regards.